- When you are emotionally charged about something or someone, fire off your email right then. Make sure you are honest in what you say. Share your true feelings. Remember, honesty is the best policy.
- If you want to add emotion to your email to emphasize your point, WRITE YOUR EMAIL IN ALL CAPS. IT IS THE BEST WAY TO MIMIC A REAL SCREAM, ONLY YOU ARE USING PIXELS.
- To further make a point, use an exclamation point! Even better, use lots of them!!!!!!!!!
- Never, never, never let someone objective read a difficult email before you send it. Remember, honesty is the best policy and you would not want anyone to edit out your honesty.
- It’s best to send email in sticky situations rather than calling someone or meeting them face to face. That way, you save precious time at the moment, even though your email may be misunderstood. If it’s misunderstood, it’s the recipient’s fault.
- Always assume that people who read your emails will perfectly understand what you intended to say. After all, it is in black and white.
- Make sure that your emails are long enough so that the reader has to scroll down to read the entire email. After all, you took the time to write it. The other person should take the time to read it.
- When you need something, don’t write “please” in the email or the reader may think you don’t mean business. Just demand it.
- When you get an email sent to several people, use “reply all” so that everybody gets to read your email.
- If someone does not respond back to your email in a timely manner, assume that they are a slovenly slob. Never assume that the email could have gotten blocked, accidentally sent to the junk file, or inadvertently trashed.
- 11. Don’t believe the email golden rule: Type unto others what you would have them type unto you.
Tim’s note: There is a lot of wisdom in Charles’ words. They show character and will keep us out of a lot of hot water.
Written by Charles Stone, reprinted with permission